This course is designed to help win, satisfy and retain clients and increase rates of proposal acceptance. It is targeted at developing relationship building skills and understanding how to create value for clients.

The programme runs in two one day blocks:

Day 1 workshop covers the core content of the course and establish peer development partnerships with other participants. 

Day 2 workshop is to review actions and learning, the implementation of action plans and the presentation of plans and proposals. In the period between workshops, participants will work within their peer groups to develop skills and action plans. 

Commercial Skills Development flyer pdf

Who is the course for?

The course is an essential addition to the skill sets of members with relationship, account management or sales responsibilities or, indeed, anyone who needs to present plans and recommendations to clients or senior executive teams.  The course caters to different learning styles and is an excellent personal development opportunity for experienced energy or sustainability consultants and managers.

Course Content

The content of the course includes coverage of:

  • Creating Client Value
  • Communication Skills 
  • Agility and Adaptability
  • Building the Proposal 
  • Action Planning

The programme is conducted in a peer learning group environment and will develop participants’ essential softer skills in relationship management.  

Next Course Dates & Location - TBC

Location: TBC

Day 1 - TBC  |  Day 2  TBC

Course Times: 8.30am – 5.00pm daily

Trainer: Maurice Batey (CEO Group)

If you are interested in attending this training programme please email admin@emanz.org.nz with attendees name, contact details and the location eg. Auckland, Wellington, Christchurch you wish you attend.

Investment (excludes GST)

2 Day Course - Split into two one-day workshops

EMANZ Member


Training Course (covers both days)

$950 pp 

$1,100 pp

Please note:

  • A surcharge will apply if payment is made by credit card (Visa or Mastercard only).


  • Cancellations must be received by EMANZ by 5pm, more than 10 working days prior to the training. A refund less a $50 admin fee will be returned.
  • Cancellations within 10 working days will incur a 50% course attendance fee.
  • Non-attendance without prior notification will incur a 100% course attendance fee.