This course is designed to help win, satisfy and retain clients and increase rates of proposal acceptance. It is targeted at developing relationship building skills and understanding how to create value for clients.

The programme runs in two one day blocks. The first is a one-day workshop to cover the core content of the course and establish peer development partnerships with other participants. 

The second one-day workshop is to review actions and learning, the implementation of action plans and the presentation of plans and proposals. In the period between workshops, participants will work within their peer groups to develop skills and action plans.

Introduction to Commercial Skills Webinar Presentation - 20 November 2017

Who is the course for?

The course is an essential addition to the skill sets of members with relationship, account management or sales responsibilities or, indeed, anyone who needs to present plans and recommendations to clients or senior executive teams.

The course caters to different learning styles and is an excellent personal development opportunity for experienced energy or sustainability consultants and managers.

Course Content

The content of the course includes coverage of Creating Client Value, Communication Skills, Agility and Adaptability, Building the Proposal and Action Planning.

The programme is conducted in a peer learning group environment and will develop participants’ essential softer skills in relationship management.

Commercial Skills Development Programme Flyer pdf

What learners say about the training team

"I found that this course was worthwhile to attend as I learnt new techniques and methods that I’ll use going forward. Maurice was an engaging presenter and the course was comprehensive, so I’d recommend it to others who are looking to grow their selling skills."  Eugene Robson, Deta Consulting.

"The course was highly relatable and the content can be applied to most situations for people interacting with customers internally or externally. "  Hear more from Michelle Dawson (wmv 5.95MB), Sustainability and Energy Principal Advisor at Blue Sphere Services Ltd.

"Quality I have never experienced before in any organisation."

"I just want to say that I thoroughly enjoyed the programme, it provided food for thought and I thought our facilitation was fantastic, especially for an introvert!"

"Many thanks for your energy, insight and ability to share! – had a great time and learnt so much!!!"

Next Course Dates & Location

Wellington (Te Papa, 55 Cable Street)

Workshop 1 - 22 June 2018  |  Workshop 2 - 20 July 2018
(Please note a change of dates from those initially advertised)

Auckland  (Venue TBC)

Workshop 1 - 21 Sept 2018  |  Workshop 2  26 Oct 2018

Trainer: Maurice Batey from CEO Group

Course Times: 8.30am – 5.00pm daily

Investment (excludes GST)

2 Day Course - Split into two one-day workshops

EMANZ Member


Training Course (covers both days)

$950 pp 

$1,100 pp

Please note:

  • A surcharge will apply if payment is made by credit card (Visa or Mastercard only).


  • Cancellations must be received by EMANZ by 5pm, more than 10 working days prior to the training. A refund less a $50 admin fee will be returned.
  • Cancellations within 10 working days will incur a 50% course attendance fee.
  • Non-attendance without prior notification will incur a 100% course attendance fee.