This course is designed to help win, satisfy and retain clients and increase rates of proposal acceptance. It is targeted at developing relationship building skills and understanding how to create value for clients.
The programme runs in two one day blocks. The first is a one-day workshop to cover the core content of the course and establish peer development partnerships with other participants.
The second one-day workshop is to review actions and learning, the implementation of action plans and the presentation of plans and proposals. In the period between workshops, participants will work within their peer groups to develop skills and action plans.
Who is the course for?
The course is an essential addition to the skill sets of members with relationship, account management or sales responsibilities or, indeed, anyone who needs to present plans and recommendations to clients or senior executive teams.
The course caters to different learning styles and is an excellent personal development opportunity for experienced energy or sustainability consultants and managers.
The content of the course includes coverage of Creating Client Value, Communication Skills, Agility and Adaptability, Building the Proposal and Action Planning.
The programme is conducted in a peer learning group environment and will develop participants’ essential softer skills in relationship management.
What learners say about the training team
"The course was highly relatable and the content can be applied to most situations for people interacting with customers internally or externally. " Hear more from Michelle Dawson (wmv 5.95MB), Sustainability and Energy Principal Advisor at Blue Sphere Services Ltd.
"Quality I have never experienced before in any organisation."
"I just want to say that I thoroughly enjoyed the programme, it provided food for thought and I thought our facilitation was fantastic, especially for an introvert!"
"Many thanks for your energy, insight and ability to share! – had a great time and learnt so much!!!"
Course Dates & Location
Investment (excludes GST)
|2 Day Course - Split into two one-day workshops||
Training Course (covers both days)